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Communication Skills


Our association with NIIT is two years old .We are glad that we have roped in candidates from diverse geographies through NIIT.

Excl Call Net
Business Communication

Program Overview

This program enables the participants to manage corporate communication with ease. This helps participants improve their skills to communicate their point quickly, clearly, assertively and persuasively. They also learn to analyse the audience's needs and how to structure their thoughts and develop key information to present it appropriately for better results. This highly interactive program uses techniques such as activities, role plays and written exercises to enhance the participants’ skills for better business communication.


  • Identify social styles
  • First impression
  • Introduction to Communication –  Process and Styles
  • Assertiveness at the workplace
  • Self-conduct in a work environment – Effective communication skills
  • Create a productive relationship
  • Influence a meeting with your presence
  • Deliver presentations with positive impact
  • Essence of written communication


Who should attend?

  • Managers
  • Team Leaders
  • Sales staff
  • Support staff


Learning Objectives


The program will enable participants to:

  • Effectively write in different forms of business correspondence for error-free communication.
  • Develop skills to create a positive and long-lasting first impression.
  • Understand the importance of maintaining clear communication as well as individual communication style confidently in front of different audiences.
  • Develop professional skills required for brief and assertive communication.
  • Identify skill-set to create effective presentations and present the ideas confidently while keeping the audience interested.  


Delivery Method

Instructor-led classroom training led by an NIIT certified Instructor.



Managed Training Services (MTS)